Technical Support

Need technical support? An ACE representative will help you. For more on computer requirements, refer to the Computer and Technology Requirements in the Catalog.

Logging in for the first time? Refer to the welcome email you received from ACE. Print this email and keep your login information in more than one safe place.


Use the Canvas login if:
  • Your username is your email
    (and does ​not start with "ACE/")
  • Your password is your student ID*
  • Your course ID has 4 digits, such as DL5013
  • Login Here

*Your Student ID can be found in My Account, under 'My Information.'

Canvas Technical Support

Access Canvas Technical Support 24/7, any day and any time. Call 877-427-1046 or email To submit a support ticket, click here.

Log in to Canvas to access live chat support.

General Support

If you have questions about your ACE program or course, contact us at or call 800-280-0307 Monday through Friday from 7 a.m. to 8 p.m. CST.

If you have questions about accommodations to support learning through Disability Support Services, contact or call 877-670-4523 Monday through Friday from 7:30 a.m. to 8 p.m. CST.