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Technology Support
Accessing Your Courseware

To access your courses online, use the Access Courses button on the upper right hand side of this page. You will need to have your username and password, which were provided by the university when you enrolled in the program. If you do not have a username, or you have forgotten your username or password, contact Technical Support.

Computer/Technology Skill Requirements for Epic Learning Management System
  1. You will need regular access to a computer with an Internet connection. The minimum computer requirements for the virtual classroom are:

    • Windows 2000/XP/Vista/Windows 7 / Mac OS 9 or better / Linux
    • Any current Flash-compliant browser (eg. Internet Explorer 7 or Firefox 3.0)
    • 512 MB of RAM, 1 GB or more preferred
    • Broadband connection required – courses are heavily video intensive
    • Video display capable of high-color 16-bit display – 1024 x 768 or higher resolution
    • A sound card and speakers or headphones
    • Current anti-virus software must be installed and kept up to date

  2. You will need some additional free software for enhanced web browsing. Ensure that you download the free versions of the software.

    • Adobe Reader
    • Adobe Flash Player

  3. At a minimum, you must have Microsoft Office 2003, XP, 2007 or OpenOffice. Microsoft Office is the standard office productivity software utilized by faculty, students, and staff. Microsoft Word is the standard word processing software, Microsoft Excel is the standard spreadsheet software, and Microsoft PowerPoint is the standard presentation software. Copying and pasting, along with attaching/uploading documents for assignment submission, will also be required.
Technical Support

If you are experiencing problems accessing your course or have any questions about the program, you can email techsupport@ace.edu.

If you would like to speak to a Tech Support Rep, please call 1-800-280-0307. Our hours are:

Monday-Friday: 7:30 a.m. to 8:00 p.m. (CST)

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All students have access to MyACE, which allows all students 24-hour, 7-days per week access to schedules, grades, course information, and college news and updates.

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