Students who provide written notice of cancellation within three days (excluding Saturday, Sunday, and federal and state holidays) of paying tuition, the Library and Technology Fee, and/or the Payment Processing fee are entitled to a refund of all monies paid. Refunds will be provided within 30 days of receiving notice of cancellation.
General refund policy
The following tuition refund policy applies to all students except those who reside in Florida, Georgia, Indiana, Louisiana, Maryland, and Wisconsin. Residents of those states should refer to the state-specific refund schedule outlined in the Graduate Catalog (see below).
Students are monitored during the first week of each course for signs of activity such as downloading readings, posting to discussion boards, submitting assignments, and completing quizzes and tests. Students who do not demonstrate activity in their courses during the first week are administratively withdrawn, effective on the 5th day of the course. Students who are administratively withdrawn from the course for non-participation will receive a 100% tuition refund. This refund does not include the non-refundable Payment Processing and Technology fees. Refunds will be issued within 15 business days.
Participation in courses is the responsibility of the student. If a student remains enrolled in a course after the Drop Date (Friday of the first week of the course), he/she will remain enrolled in the course through the end of the term. Students are financially and academically responsible for their enrollment in courses if they are active beyond the first week.
Withdrawal from program or single course
Students must submit a Cancel/Withdrawl form
in order to withdraw from their program or from a single course. The form must be received by the Drop Date–the first Friday of the course–in order to receive a full refund of tuition paid. A student is liable to pay for each course taken or not dropped by the Drop Date at the individual course cost. If the student has paid for the entire program up front, the program cost less this liability will be refunded to the student.
State-specific refund policies
Some states where ACE has authorization to operate require a separate tuition refund policy for their residents. Students residing in the following states should refer to the respective page of the current Graduate Catalog:
- Florida residents - refer to page 167
- Georgia residents - refer to page 168
- Indiana residents - refer to page 168
- Louisiana residents - refer to page 169
- Maryland residents - refer to page 169
- Wisconsin residents - refer to page 170